Privacy Policy

1. At SmartAgent Connect, we recognize that privacy is important. The Policy applies to the Services mentioned in the Terms of Use. SmartAgent Connect is an online property exchange (hereinafter referred to as the "Site") enables the real estate agents, builders and prospective buyers and sellers to share among each other information related to properties.

2. Information we collect and how we use it:

We offer a number of services that do not require you to register for an account or provide any personal information to us, such as browsing public web pages of the Site. In order to provide our full range of services, we may collect the following types of information:

2.1 Information you provide:
2.1.1
When you sign up for a SmartAgent Connect Account, we ask you for personal information such as first name, last name, time zone, zip/postal code, country, state, city, email, birth date, gender, photo.......... etc. Once you register with SmartAgent Connect and sign in to our services, you are not anonymous to us. You will provide with a login id and password to login to the Site.
2.1.2
Also during registration, you will be requested to register your mobile phone, or other device to receive text messages, notifications, and other services to your wireless device. If you select to register a wireless phone, or other device you must provide your mobile phone number. You must also provide the validation code that SmartAgent Connect sends to your mobile phone, or other device to ensure that the device you are registering does belong to you.
2.1.3
Some of the information from registration such as country, state, and city of residence, gender, age, and name may be automatically placed in your profile. You can select to hide this information from other members of SmartAgent Connect by editing your profile. In addition, you can choose to tell other members of SmartAgent Connect more about you and your property listings. You can fill out as much or as little as you like. The more you fill out the more likely that you will be able to meet other members based on the things that you have in common.
2.2 Other Information:
2.2.1
SmartAgent Connect may also automatically receive and record information on our server logs from your browser including your IP addresses, SmartAgent Connect cookie information and the page you requested.
2.2.2
Your mobile phone number may be used to associate, identify and track content you upload as belonging to you. SmartAgent Connect may use the information to manage or improve the website, track usage and to protect the rights or property of our users and of others.
2.2.3
SmartAgent Connect cookies: When you visit SmartAgent Connect, we send one or more cookies - a small file containing a string of characters - to your computer/mobile/other device that uniquely identifies your browser/computer/mobile/other device. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some SmartAgent Connect features and services may not function properly if your cookies are disabled.
2.2.4
Log information: When you use SmartAgent Connect services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser/computer/mobile/other device.
2.2.5
User communications: When you send email or other communication to SmartAgent Connect or other User, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

2.3 SmartAgent Connect collect the above information, which include the sensitive personal data or information, from the users of this site for providing the Services to users and other purposse as mentioned in the Terms of Use. In addition to the above, such purposes include:

2.3.1
Display of the content for advertising;
2.3.2
Auditing, research and analysis in order to maintain, protect and improve our services;
2.3.3
Ensuring the technical functioning of our network;
2.3.4
Developing new services; and
2.3.5
Offering new services.

2.4 The information collected shall be used for the purpose for which it has been collected.

2.5 SmartAgent Connect will not retain that the information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under the Terms of Use or any other law for the time being in force.

3 Links: SmartAgent Connect may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.

4 Other sites: This Privacy Policy applies to this Site. We do not exercise control over the payment gateway sites, the sites displayed as search results or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

5 Choices for personal information:
5.1
When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.
5.2
If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices, unless we have obtained your prior consent.
5.3
You can decline to submit personal information to any of our services, in which case SmartAgent Connect may not be able to provide those services to you.
6. Information sharing:
6.1
We require your opt-in consent for the sharing of any sensitive personal information.
6.2
We provide the information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Policy.
6.3
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of SmartAgent Connect, its users or the public as required or permitted by law.
6.4
If SmartAgent Connect becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide intimate you before personal information is transferred and becomes subject to a different privacy policy.
6.5
We may share with third parties certain pieces of aggregated, non-personal information such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.
6.6
We may disclose the sensitive personal data or information:
6.6.1
to any person, if such disclose is required for a lawful purpose connected with a function or activity of SmartAgent Connect.
6.6.2
where the disclosure is necessary for compliance of a legal obligation.
6.7
We have to disclose the sensitive personal data or information with Government agencies mandated under the law to obtain information for the purpose of verification of identity, or for prevention, detection, investigation including cyber incidents, prosecution, and punishment of offences.
6.8
SmartAgent Connect shall publish your information onto the Site according to your profile settings.
7.Information security:
7.1
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.
7.2
We restrict access to personal information to SmartAgent Connect's employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.
8. Data integrity:

SmartAgent Connect processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

9. Accessing and updating personal information:

When you use SmartAgent Connect services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users' personal information. We provide the details for these procedures in the specific privacy notices or FAQs for these services.

10. Enforcement:

SmartAgent Connect regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or SmartAgent Connect's treatment of personal information by contacting us through this web site or by writing to us at support@smartagentconnect.com

When we receive formal written complaints at this address, it is SmartAgent Connect's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between SmartAgent Connect and an individual.

11. Changes in this policy:
11.1
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior version of this Privacy Policy in an archive for your review.
11.2
If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or at support@smartagentconnect.com.